Case studies & insights

Learning from experience

Making policy research efficient and accessible with Policy Connector

Policy Connector helps support government operations by making policy research and analysis faster and more consistent.

A sketch of Tina’s face rests inside arrows indicating cyclical, repeated questions. They are: What do we need to do to participate? How will we pay for it? Will the rewards justify the costs?

Expanding Medicaid providers to advance health equity iniatives

This case study shares early lessons from service design engagement with a housing provider in a rural California county. Our goal is to illustrate the long journey towards bringing community-based organizations into Medicaid.

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Eleanor

Eleanor is a service designer at A1M who values systems thinking, accessibility, and inclusion. She holds a master's degree in Human-Computer Interaction + Design.

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