Policy Connector helps support government operations by making policy research and analysis faster and more consistent.
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This case study shares early lessons from service design engagement with a housing provider in a rural California county. Our goal is to illustrate the long journey towards bringing community-based organizations into Medicaid.
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Jonathan is a designer who values research-informed, user-centered design practices, and practicing accountability for the impact those things have in the world.
We embrace complex problems with a respect for the past and a vision for the future.
