We create simple, sustainable solutions.
Human-centered design is in our DNA. We bring UI, visual, content, user research, and service design leaders who thrive on system and product challenges while coaching others so progress can continue. Pairing empathy and systems thinking, we use cross-functional collaboration to bring clarity to complex systems, tools and processes.
We unify vision, strategy and execution.
Through open, collaborative partnerships we provide leadership from kickoff, to iterative delivery, to continuous improvement. We combine human-centered principles, data-led decisions, and agile methods to shift teams from maximizing outputs to achieving objectives.
We use the lessons of the past to build a better future.
Educated engagement with the mission and goals of government healthcare programs fuels our curiosity and builds trust with partners. Deep knowledge allows us to anticipate how policy changes will affect government programs and operations, leading to more useful designs and recommendations.
We treat data challenges as human challenges.
Good decision-making relies on high quality data. Through research and iterative design, we make datasets not just open but discoverable and accessible. A commitment to improving data collection, analysis, governance, and sharing helps agencies get better data, not just more data — resulting in better outcomes for all.
Sharing our experience and expertise
A1M team members come from a broad variety of backgrounds and expertises. We love to share our knowledge with others.
Crossing over from the private sector into civic tech, we bring our experience and knowledge from consumer research along with us, but in civic tech, SMEs are the people who know what you need to know to build a fantastic government product.