Case studies + insights

Learning from experience

Image of a laptop with the policy connector website loaded on the screen.

Making policy research efficient and accessible with Policy Connector

Policy Connector helps support government operations by making policy research and analysis faster and more consistent.

A sketch of Tina’s face rests inside arrows indicating cyclical, repeated questions. They are: What do we need to do to participate? How will we pay for it? Will the rewards justify the costs?

Expanding Medicaid providers to advance health initiatives

This case study shares early lessons from service design engagement with a housing provider in a rural California county. Our goal is to illustrate the long journey towards bringing community-based organizations into Medicaid.

Data Workbench delivery: How research enables speed

A1M’s work on data platforms at Health and Human Services shows how taking the time for research can lead to speedy development.

Get to know the people of A1M

Hi, I'm

Caitlin

I lead A1M’s experience practice. I’ve spent my career as a user experience and service designer applying design to the nonprofit and government services space.

Meet Our Team

We're ready for the challenge

We embrace complex problems with a respect for the past and a vision for the future.

Hire us

Digital Women-Owned Small Business Alliance

Vehicles

GSA MAS
47QTCA21D006V / Business Size & Classification: small disadvantaged, woman owned small business.

SINS
54151HEAL 54151S 541910 541611

California MAS
Contract #: 3-23-06-1042

California Technology, Digital, and Data Consulting MSA
Contract # 5-22-70-25-006

California DHCS: Providing Access and Transforming Health (PATH)
CalAIM Technical Assistance Marketplace / Building Data Capacity

Certifications

SBA
Economically Disadvantaged Woman Owned Small Business (EDWOSB) / Woman Owned Small Business (WOSB)

California
Small Business Certification: 2013852

Company Profile
SAM UEI: ZPGUVM99QXX7
DUNS: 081060921
CAGE code: 81NC7

NAICS codes‍

518210
52429
541511
541512

541513
541519
541611
541618

541690
541720
541990
611430