A1M Case Studies | A1M Solutions

Making policy research efficient and accessible with Policy Connector

Policy Connector helps support government operations by making policy research and analysis faster and more consistent.

A sketch of Tina’s face rests inside arrows indicating cyclical, repeated questions. They are: What do we need to do to participate? How will we pay for it? Will the rewards justify the costs?

Expanding Medicaid providers to advance health equity initiatives

This case study shares early lessons from service design engagement with a housing provider in a rural California county. Our goal is to illustrate the long journey towards bringing community-based organizations into Medicaid.

Data Workbench delivery: How research enables speed

A1M’s work on data platforms at Health and Human Services shows how taking the time for research can lead to speedy development.

Get to know the people of A1M

Hi, I'm

Caitlin

I lead A1M’s design practice. I’ve spent my career as a user experience and service designer applying design to the nonprofit and government services space.

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We embrace complex problems with a respect for the past and a vision for the future.

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