I have experience in UX research and strategy for multiple federal public health programs, including the NIH HEAL Initiative,All of Us Research Program, Safe to Sleep campaign, and HealthCare.gov Marketplace Appeals. I came to UX research by way of content strategy, as a former content manager/strategist at Johns Hopkins and a jane-of-all-[nonproft digital communication] trades, I took on user research when no researcher was available and fell in love with it. I have an M.A. in Digital and Health Communication from Johns Hopkins University.
We embrace complex problems with a respect for the past and a vision for the future.
